Carbidia Privacy Policy

Last updated: June 9, 2025

Carbidia Inc. (“Carbidia,” “we,” “us,” or “our”) operates the Carbidia automobile auction platform and website (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email address, phone number, mailing address, password.
• Vehicle Details: Year, make, model, VIN, mileage, photographs, and any disclosures you upload as a Seller.
• Payment Information: Payment method details required to process the Buyers Premium via Stripe (e.g., credit/debit card number, expiration date, billing address).

1.2 Information Collected Automatically

• Usage Data: IP address, browser type and version, operating system, pages visited, time spent on pages, referral URL, and clickstream data.
• Device Data: Device identifiers, mobile carrier, screen resolution, hardware settings.
• Cookies and Tracking Technologies: We and our service providers use cookies, web beacons, and similar technologies to collect information about your interaction with the Service.

1.3 Information from Third Parties

We may obtain information from analytics providers (e.g., Google Analytics), identity verification services, and other partners to enhance and secure your experience.

2. How We Use Your Information

We use the information we collect to:

1. Provide and improve the Service: Facilitate auctions, process payments, display vehicle listings, and optimize platform performance.
2. Communicate with you: Send transactional emails (e.g., auction confirmations, bids, winner notifications), respond to inquiries, and deliver support.
3. Personalize your experience: Recommend listings, tailor content, and provide promotional offers (where permitted).
4. Prevent and detect fraud: Verify identities, monitor for suspicious activity, and secure your data.
5. Comply with legal obligations: Respond to valid legal requests, enforce our Terms of Service, and protect our rights.

3. Sharing and Disclosure

We do not sell your personal information. We may share your information with:

3.1 Service Providers

• Payment Processors: Stripe, for Buyers Premium processing.
• Hosting and Infrastructure: Cloud and database providers to store and deliver content.
• Analytics and Marketing: Providers such as Google Analytics to measure and improve usage.

3.2 Transactional Disclosures

After an auction closes and the Buyers Premium is paid, we share the Seller’s and Buyer’s contact information with one another to facilitate the remaining sale transaction.

3.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or government request, or to enforce our rights, protect your safety or the safety of others, or investigate fraud.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Authenticate you and maintain your session.
• Analyze usage and site performance.
• Serve targeted advertising (where permitted).

You may manage cookies through your browser settings or opt out of certain tracking by visiting YourAdChoices.com.

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access or receive a copy of the personal information we hold about you.
• Correct or update inaccurate information.
• Delete your personal information (subject to legal exceptions).
• Object to or restrict our processing of your data.
• Opt out of marketing communications.

To exercise these rights, please contact us at privacy@carbidia.com. We may require verification of your identity before processing requests.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information (we do not sell personal information). Contact us for details.

9. Children’s Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from minors. If you become aware of any such data, please contact us to have it removed.

10. International Transfers

We may transfer and store your information on servers located outside your jurisdiction. By using the Service, you consent to such transfers under applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy with a new “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

For questions or concerns regarding this Privacy Policy, email us at privacy@carbidia.com or write to:

By using Carbidia’s Service, you acknowledge that you have read and understood this Privacy Policy.